COVID-19 UPDATE

 

As always, the most important priority for us is the health, well-being, and safety of our clients and pets along with our staff community.

 

During the current phase of reopening our business from COVID-19, we wanted to share with you our updated protocol to ensure a healthy, sanitary environment for all:

  • IF YOU ARE SICK, please send a healthy friend or family member with your pet or reschedule your appointment. 

Consultations

  1. Upon arrival, please call VDC 630.682.5578 and we will greet curbside outside of your car. 
  2. A dental nurse will walk you into our building, take your temperature with a no-contact thermometer and ask you a few health questions.  A mask is required to enter our building.  Only two people will be allowed into the building per family.
  3. If you wish to remain in your vehicle while we examine your pet, please let us know.

Procedures

  1. Upon arrival, please call VDC 630.682.5578 and we will greet curbside outside of your car. 
  2. A dental nurse will go over admission/dismissal instructions either on the phone or in the lobby (depending on space due to Covid-19).  They will loop a leash around your pets’ collar and ask you to remove your personal leash.  If your pet is in a carrier, please place the carrier in the back seat on the passenger side so we can easily remove the carrier.
  3. If you are waiting in the area while your pet is having a procedure, please call to reserve a seat in our lobby.  Due to limited seating from Covid-19, only two people per family will be allowed to reserve seating.  There is a nearby bike path on the river if you prefer to walk/bike during nice weather.  Also local shops and restaurants are now open.

We thank you for your understanding of these extreme measures as we are in unprecedented times.

We will continue to immediately execute any additional safety measures put into effect by the Centers for Disease Control, American Veterinary Medical Association, Illinois Veterinary Medical Association and Illinois Department of Public Health.

If you have any questions or concerns, please call us at 630.682.5578.

Thank you for your patience, understanding and cooperation during these challenging times,

 

Dr. Juriga, Dr. Sasser, Dr. Bilyard and the Veterinary Dental team

 

Cat Kitten